Karin N.HR / Office Operations Specialist
Karin has been in business and office administration for more than 20 years. Focusing on small local businesses, Karin brings a high level of customer service experience to her current position. She has been responsible for adhering to government compliance, accounting responsibilities including tracking, reconciling and revenue monitoring. Management and coaching employees and encouraging personal growth are some of her strongest attributes. Having a client-centered approach makes Karin a great addition to our administrative team. Whether you speak with Karin on the phone or in person, be assured that you will always be treated with the utmost support and respect.
Kathi R.Billing / Credentialing Specialist
Kathi has over 14 years experience in the field of medical/office administration. She has prior experience working in a mental health clinic acquiring a strong knowledge of scheduling, accounting, insurance billing, credentialing of new therapists, and verification and referrals. Kathi has an understanding of providing customer service to a variety of personalities and situations along with making sure that all patients are well attended. She has demonstrated her planning and organizational skills through multitasking a variety of responsibilities such as maintaining client reception and services and meet demanding deadlines.
Carly P.Client Care Coordinator
Carly has over 10 years of office administration and customer service experience, including experience working in a busy hospital with a large patient volume. She was responsible for the intake process of Emergency Room patients, registration, insurance verification, and all administrative duties necessary. Carly is very client focused and strives to ensure every client is treated with the care and compassion they deserve. Her professionalism, experience, and personal warmth make her a valued member of Therapy Connections, as well as a great first contact for our clientele.